Help Centre

Frequently Asked Questions

Everything you need to know about using Market Broker.

General

What is Market Broker?
Market Broker is a global online marketplace where individuals and companies can discover, publish and discuss commercial opportunities. This includes businesses, real estate, investment opportunities, professional services, consulting and requests for proposals.
Who can use Market Broker?
Market Broker is designed for both individuals and companies. Users can create a personal profile and can also create and manage company pages where available.
Is Market Broker a broker or investment adviser?
No. Market Broker provides the marketplace and communication tools that allow users to connect with one another. Market Broker does not automatically act as a broker, adviser, buyer, seller or representative in transactions arranged between users.
Where is Market Broker based?
Market Broker is based in the United Kingdom. Full company and registered-office information will be displayed once the operating company is incorporated.

Accounts & Membership

Is Market Broker free to join?
Yes. Creating an account, browsing the marketplace and accessing the News Feed are free.
What is included with a Free account?
Free accounts can publish up to 3 listings per month and create up to 3 RFPs per month. Free accounts can make up to 5 new contacts and receive up to 10 new enquiries each month. Free listings remain live for 5 days before being archived.
What is Market Broker Pro?
Market Broker Pro is the paid membership tier at $12.99 per month. Pro includes unlimited listings, contacts, enquiries and RFPs, 30-day listing duration, a Pro badge, profile verification features, full analytics and a 50% discount on eligible promotions.
Can companies use Pro?
Yes. Pro can be used by individuals or in connection with a company presence on Market Broker.

Listings

What can I post on Market Broker?
Market Broker supports a broad range of legitimate commercial opportunities, including businesses for sale, real estate, investment opportunities, consulting, professional services and other marketplace opportunities.
How do I post a listing?
Select + Post Listing, enter the details of the opportunity and submit it. Where available, you can also publish a listing on behalf of a company you manage.
How long do listings stay live?
Free listings remain live for 5 days. Pro listings remain live for 30 days. Once a listing expires, it is archived rather than automatically deleted.
Can I edit my listing after publishing it?
Yes. Listings you own can be edited from your Dashboard.
Can a company publish listings?
Yes. Approved company owners and administrators can publish listings on behalf of their company.

RFPs

What is an RFP?
An RFP, or Request for Proposal, allows you to describe something you are looking for rather than something you are offering. Other users can respond using a listing, company, profile or written proposal.
How many RFPs can I create?
Free accounts can create up to 3 RFPs per month. Pro accounts can create unlimited RFPs.

Messaging & Enquiries

Can I contact another user directly?
Yes. Market Broker includes direct messaging and listing enquiries so interested users can communicate without having to leave the platform.
Can I contact a company?
Yes. Messages sent to a company are delivered to its Company Inbox, where authorised company members can respond.
Are messages linked to listings?
Listing enquiries can include the relevant listing context while still allowing the conversation between the parties to continue normally.

Privacy & Closed Rooms

Can I use an NDA on Market Broker?
Yes. Market Broker supports NDA requests for situations where users want to discuss confidential information.
What is a Closed Room?
A Closed Room is a private discussion area created around an accepted NDA. It keeps confidential messages and related documents separate from ordinary Market Broker messaging.
Does an NDA automatically guarantee confidentiality?
The NDA records the agreement between the participating parties, but users should consider their own legal requirements and obtain professional advice where appropriate.

Companies

What is a Company Page?
A Company Page gives businesses their own presence on Market Broker, including company information, listings, posts, messages and other company-specific activity.
Can more than one person manage a company?
Yes. Companies can have approved members with different roles, including owners and administrators.
Are company listings separate from personal listings?
Yes. Market Broker distinguishes between opportunities published personally and those published on behalf of a company.

Promotions

Can I promote a listing?
Yes. Listings can be promoted to increase their visibility within Market Broker.
How much does promotion cost?
Standard listing promotion is $5. Featured promotion is $15. Pro members receive a 50% discount on eligible promotions.
Can RFPs be promoted?
Yes. RFPs can also be promoted or featured where those options are available.

Payments

How are payments handled?
Eligible paid features are processed through Market Broker's payment provider. Payment options shown during checkout may depend on your location and the feature being purchased.
Does Market Broker hold transaction money between buyers and sellers?
No. Marketplace transactions between users are separate from payments made to Market Broker for membership or platform features unless a specific Market Broker service explicitly states otherwise.

Safety

Does Market Broker verify every listing?
No. Users are responsible for carrying out their own due diligence before entering into a transaction or sharing sensitive information.
Can I report suspicious content?
Yes. Users can report content or activity that appears misleading, inappropriate or contrary to Market Broker's rules.